Promoting positive volunteer and staff relations

This guide provides practical advice on promoting positive relationships between volunteers and staff. It explores the importance of clear communication, mutual respect and shared understanding of roles within organisations.

The resource supports organisations to foster a collaborative environment, reducing tension and supporting effective teamwork between volunteers and employees.

Benefits for volunteer managers

• promote positive and respectful workplace relationships between volunteers and staff.
• clarify roles and expectations between staff and volunteers
• strengthen effective communication and teamwork
• built a safe and inclusive organisational culture.

How to apply this resource

This guide is most useful when improving team dynamics, addressing relationship challenges, or strengthening leadership and communication practices within volunteer programs.