Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Protecting privacy for volunteers

This guide outlines key principles for protecting the privacy of volunteers and managing personal information appropriately. It provides an overview of privacy obligations and good practice when collecting, storing and using volunteer information.

The resource supports Volunteering Involving Organisations to understand privacy responsibilities, manage risk and apply appropriate safeguards, noting that some legislative requirements are specific to Victoria.

Benefits for volunteer managers

  • supports understanding of privacy principles and obligations.
  • helps manage risks associated with handling personal information.
  • supports compliant and ethical volunteer management practices.
  • builds confidence in managing volunteer records and data.

How to apply this resource

This guide is most useful when developing or reviewing privacy practices, training staff and volunteers, or managing volunteer records and personal information.

Downloads and sources

More about the author

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Research and Reports

Developing Generation-Based Volunteer Management Practices

This study explores the experiences of volunteers across five generations in Atlanta, aiming to understand their preferences for volunteering.
1 minute read
Tonya Renee' Howard
Youth or Student, Older Volunteers +1 more
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
MyPass
Tech

MyPass

MyPass is volunteer onboarding and compliance management software centred around a digital Skills Passport, designed to help volunteer involving organisations (VIOs) reduce their risk and cost of operations.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Communication / engagement Compliance Reporting Resource management Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
scheduled

Volunteering SA&NT Roadshow Workshop Riverland SA

Connect with volunteer leaders, coordinators and community organisations to share challenges, solutions and good practice. Explore the National Standards, volunteer engagement tools and support from Volunteering SA & NT.
Volunteering SA&NT
–
Free
scheduled

Masterclass: Giving Hard Feedback (with empathy)

Join us for a session filled with insightful discussions and practical tips on giving and receiving feedback to diverse teams with empathy.
The Centre for Volunteering
–
Check Listing for Details
scheduled

Gladstone Satellite Event - Queensland Volunteering Conference

Volunteering Queensland and Gladstone Regional Council invite you to connect with the 2026 Queensland Volunteering Conference through an affordable local satellite event.
Volunteering Queensland
–
A$38.00