Skip to main content
Create an account for suggestions personalised to you and your organisation
Guides
1 minute read

Protecting privacy for volunteers

This guide outlines key principles for protecting the privacy of volunteers and managing personal information appropriately. It provides an overview of privacy obligations and good practice when collecting, storing and using volunteer information.

The resource supports Volunteering Involving Organisations to understand privacy responsibilities, manage risk and apply appropriate safeguards, noting that some legislative requirements are specific to Victoria.

Benefits for volunteer managers

  • supports understanding of privacy principles and obligations.
  • helps manage risks associated with handling personal information.
  • supports compliant and ethical volunteer management practices.
  • builds confidence in managing volunteer records and data.

How to apply this resource

This guide is most useful when developing or reviewing privacy practices, training staff and volunteers, or managing volunteer records and personal information.

Downloads and sources

More about the author

Volunteering Victoria is the state peak body for volunteering, focusing on advocacy, sector development and the promotion of volunteering.

Contribute to the Gateway

Leave feedback

Was this resource useful?

Make a Suggestion

If you find a great resource that isn't in the directory or want to provide feedback on the Volunteering Gateway, drop us a line!

More like this

Resources

Recruiting Volunteers

These webinar, e-learning and guides offer best practices for recruiting volunteers, including recruitment selection, reference checks and interviews.
1 minute read
Volunteering ACT, The Centre for Volunteering, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Resources

Developing Policies and Procedures

This article, quick guide and templates help organisations have written volunteer policies and outlines the process for their development.
1 minute read
The Centre for Volunteering, Volunteering ACT, Volunteering Queensland, Volunteering SA&NT, Volunteering Tasmania, Volunteering Victoria, Volunteering WA, The Knowledge Base
Research and Reports

Volunteer database

Basic Excel template to support consistent record?keeping of volunteer details and information.
1 minute read
Volunteering WA
General
Rosterfy
Tech

Rosterfy

Rosterfy is an end-to-end volunteer management software solution, that helps organisations streamline their volunteer management and engagement. Rosterfy offers automated solutions to manage volunteers efficiently.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Task management Compliance Reporting Resource management Social media Event management
VIKTOR Lite
Tech

VIKTOR Lite

VIKTOR Lite enables volunteer involving organisations to recruit volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia and SEEK Volunteer.
Volunteer database Recruitment Onboarding / training Reporting
Better Impact
Tech

Better Impact

Better Impact offers a comprehensive software solution for volunteer program management, to simplify administrative tasks and enhance volunteer engagement across every stage of the volunteer lifecycle.
Volunteer database Recruitment Rostering / scheduling Onboarding / training Volunteer performance/recognition Communication / engagement Compliance Reporting Social media Donations
scheduled

Managing Member Disputes and Board Conflict - Dec 2026

Learn how to prevent, manage and resolve disputes in not-for-profits. This practical webinar explores common conflicts, legal requirements, dispute resolution processes and governance tools, with expert guidance, resources, recording and slides included.
Justice Connect's Not-for-profit Law Training
Free
scheduled

Write It, Win It: Grant Writing Skills for Community Volunteers - Session 2

A free two-session online workshop building volunteers' confidence and skills to find the right grants and write applications that stand out, covering funder matching, storytelling, budgets and eligibility criteria.
Volunteering SA&NT
Free
scheduled

Managing Volunteers in Grassroots Settings: The Basics 2 hours

Designed for grassroots organisations, this workshop introduces the fundamentals of managing volunteers across the volunteer lifecycle.
Volunteering Victoria
Free